At PupsVela, we aim to provide you with a safe, secure, and convenient shopping experience. We accept a variety of trusted payment methods to ensure smooth transactions.
1. Accepted Payment Methods
We currently accept the following secure payment options:
1.1. Credit & Debit Cards
We accept all major credit and debit cards, including:
✔ Visa
✔ MasterCard
✔ American Express (AMEX)
✔ Discover
✔ Maestro
💳 Your card details are fully encrypted and processed through a secure payment gateway to ensure the highest level of security.
1.2. PayPal
We support PayPal, a fast and secure payment method that allows you to pay using:
✔ Your PayPal balance
✔ Linked bank accounts
✔ Debit or credit cards
💡 With PayPal, you also get additional protection for your purchases.
1.3. Apple Pay & Google Pay (Coming Soon!)
We are working on integrating Apple Pay and Google Pay, allowing you to checkout faster using your saved card details.
1.4. Bank Transfers (For Bulk Orders Only)
✔ For bulk or wholesale orders, we may accept direct bank transfers.
✔ If you prefer this method, please contact us at pupsvela@hotmail.com for details.
2. Secure Payment Processing
✔ All transactions are processed using industry-standard encryption (SSL Secure Payment).
✔ Your payment details are never stored on our servers.
✔ We comply with PCI DSS (Payment Card Industry Data Security Standards) to ensure your financial safety.
3. Payment Authorization & Order Processing
✔ Once your payment is completed, you will receive an order confirmation email with your purchase details.
✔ All payments are processed in GBP (£ – British Pounds) unless otherwise stated.
✔ If your payment fails or is declined, please check:
- That your card details are correct.
- If your bank has placed any restrictions on international transactions.
4. Fraud Prevention & Security
✔ To prevent fraudulent transactions, we may require identity verification for high-value purchases.
✔ We reserve the right to cancel any order if payment fraud is suspected.
5. Refunds & Chargebacks
✔ Refunds are issued only to the original payment method.
6. Need Help?
If you have any questions about payment methods or encounter payment issues, feel free to contact our support team:
📧 Email: pupsvela@hotmail.com
📞 Phone: +44 78 7896 8965
